Shipping & Delivery

Free UK delivery

Standard UK delivery is free on every order, with no minimum spend. You can choose optional Priority Insured Delivery for £4.95 per order at checkout.

Where we deliver

We deliver throughout the United Kingdom: England, Scotland, Wales and Northern Ireland, including the Scottish Highlands and UK islands.

We also deliver to the Republic of Ireland, with the same options as in the UK: standard delivery is free, and Priority Insured Delivery costs £4.95 per order (shown in euros at checkout). Estimated delivery time is the same as in the UK: 5–8 calendar days from ordering.

Delivery to Jersey, Guernsey, the Isle of Man and other countries or territories is not currently offered.

Delivery at a glance

Option	Cost	Estimated delivery time
Standard UK Delivery	Free — no minimum spend	5–8 calendar days from ordering, including processing and transit
Priority Insured Delivery	£4.95 per order	5–8 calendar days from ordering, including processing and transit

Priority Insured Delivery — £4.95

With Priority Insured Delivery, your order is processed first and your shipment is insured. Your statutory rights for missing or damaged goods apply whichever delivery option you choose.

When your order will arrive

We dispatch orders within 24 hours from our fulfilment partner in the PRC. Estimated UK delivery is 5–8 calendar days from placing your order, including processing and transit. Calendar days include weekends. If a different delivery timeframe applies to an item, we will state it before you order. If we become aware of a delay, we will contact you. Your statutory rights remain unaffected.

No extra charges on delivery

All prices include taxes and import charges. Whether your order is delivered in the UK or in the Republic of Ireland, you will not have to pay any customs duties, import VAT or other fees when your parcel arrives.

Tracking

Every order receives tracking details by email as soon as it has been dispatched. We work with established UK delivery carriers; the carrier for your parcel is shown in your tracking details.

If delivery is delayed

If we become aware of a delay affecting the agreed delivery period, we will contact you. Contact support if your order has not arrived by the agreed deadline. Your legal rights to require delivery, cancel where applicable and receive a refund remain unaffected. We remain responsible for resolving delivery problems with the carrier.

Address changes and delivery problems

Need to change your address? Email support@straight-to-bed.com as soon as possible with your order number. Once a parcel is dispatched, changes may not be possible, but we will explain the options. If your parcel is missing, delayed or arrives damaged, contact us so we can investigate and provide the remedy you are entitled to. You do not have to resolve our delivery problem directly with the courier.